Agile is used for avoiding delays, they are based on quality, efficiency and misunderstandings. That's why we see it as an interaction concept.
Six assumption from the thirty
- NOT communication is impossible
- invite people to share his thoughts
- respect people, they speak more and others less
- words spoken are not reliable
- you receive what you have given
- there is no such thing as resistance
- they are not ready yet
- some people will be never ready when you are there
- they don't feel free to say anything
- there is no failure
- any idea is a good idea
- everybody has good intentions
- people feel insecure, not safe
- don't judge easily
- people start to talk, other try to interact. give a team a presentation and give time for clarification
Communication cycle
- 7% verbal
- 70% body language
- 23% voice, tone
Six axis of the facilitations
- structure
- show the structure of the workshop
- speed
- check what is going? is it one team? everybody is ready?
- change the speed of the meeting
- interaction
- how I let people to work on the workshop?
- break up to small groups, they feel safer
- what to do with the outcomes of the small groups: merge? priorities the results: more competitive,
- icebreaker: 10 minutes coffee
- focus
- shifting gear?
- doing exercises VS working for the results
- sleepy -> brain is switching off -> energizing activity
- concerns
- levels of topics: individual, team, group, worldwide
- fist time work together: introductions, ask for individual exercise: what you did in the company, your last weekend. very safe topic
- example: generic questions about the word -> company -> for your team ->
- control
- who is taking on the process now.
- facilitator decision. teams are not so self organizing or not?
Exercise
Create a Workshop Preparation Matrix
- agenda of a workshop + 6 axis
- you indicate how much they need -- => ++
- expect miracles, it is impossible
- Neutrality, stay neutral
- how to deal with neutrality and avoid conflict
- decision making
- my content is the outcomes
- Transparency and role modeling
- sharing
- Ground rules / collaboration agreement
- don't interrupt each other, phones etc.
- anyone to add a new role: dialog
- flipchart on the wall with the rules
- Action planning
- connect to the future, meaning for the future?
- who can take the action, when we get the outcome?
- facilitator take it to discuss with external dependencies
And?
I never heard about this six axis, and sounds pretty cool. Very useful to plan and prepare a new meeting, workshop or even analyze and understand what happened on a meeting.
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