Complex vs Complicated

I continue my notes on Erich R. Buhler book: Leading exponential change.


What can be complex:

  • there is no 100% correct solution
  • the situation has some elements, and they are illogical or not fully understood
  • multiple people involved with different expectations
  • high human factor with social and cultural conditions
  • politically charged environment
  • resistance with emotional repercussions

otherwise your problem is mostly complicated.

the single loop decision is our help.



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