Coaching foundations

It was a very interesting master class. We touched so many topics, I have to do many research and readings.

The most important point is this foundation: How you can be a better coach?

Identity

Neno detailed people could have 36 identities in the same time. You can be a father, manager, brother etc. And for each identity there is a different behavior Ho we execute a job.

The biggest conflicts are coming with mixing the identities, but it is not easy to prevent in private and professional life also.

We identified two main tasks: manage the expectations of the client and let the client to understand your role.

1. Attitude

• respect all - be open for all opinions, because everybody is different. 
• helping forward
• the value of the team = the weakest link
• pareto, just care of 80% <=> against continues improvement!
• need to help your team in a continues improvement cycle without regarding the experience etc.
• soft skills: learning, open for feedback
• non judge mental for all opinions
• feedback can bring useful to the team, not all of them; 
• work on yourself, the team will follow you
• co-creative partnership

2. Knowledge

• agile methods
• theories of team dynamics
• align with the client and coachee
• understanding grow model, Whitmore
• styles of coaching methods of how to overcome resistance
• solution focused coaching, what worked & next step
• Logical Levels Bateson & Dilts
• Responsibility model Avery
• 5 principles of Integral Self Management
• model Peter Block, co-creative partnership

3. Experience

• development work
• team / group management
• being coached
• line management
• agile TL, PM, ProgM
• Any agile role
• HRM
• Training
• Giving and receiving feedback
• Strategy development
• agile transformation coach
• Scrum master, Product owner

4.Do's

What action we will do for continuous improvement: there is no GOOD or BAD

• listen more then we talk
• create safe environment
• coaching on engineering practices
• challenge people respectfully and polite
• help people forward
• transparency
• objective behavior
• self reflection
• continuous learning
• discipline

5. Don'ts

• Disrespect people's ideas, experience, opinion
• Behave judge mental
• Put people down
• judge mental
• put people down
• command and control
• excluding people
• assume and think for others
• cover things up

Exercise

• what roles you had in your last project
• Develop mechanism to identify the roles